Specialized

Specialized Fresh

Controlled temperature ranges for the safe transport of perishable products requiring a temperature-controlled environment. Our Specialized Fresh service guarantees your shipment remains fresh, all the time. Whether you ship tomatoes or avocados, salmon or shrimp, our services provide the safety and optimal handling of food products to ensure that freshness is never at risk. Using cold storage and processing expedited connection times, we preserve your products to maintain their unparalleled freshness.

Characteristics and benefits

• Stations that are equipped with cold storage (available at select stations).
• High-priority cargo shipments
• Standard acceptance and delivery
• Transported in temperature-controlled containers, if necessary

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Restrictions and Regulations
- i. Shipment dimensions (length x width x height) and weight must not exceed aircraft limitations. Individual restrictions apply, according to the type of equipment used in flight. (See Fleet)
- ii. If your shipment considers the use of a “datalogger”, it must be one of the models permitted on Aeroméxico Cargo, otherwise you will need to process an authorization prior to shipment check-in.
  1. SenseAware 1000
  2. SenseAware 2000
  3. SenseAware 3000
  4. SENTRY 500 Flight Safe
  5. LOCUS TRAXX Smart Traxx go 1.1
  6. Honeywell Connected Freigth
  7. CalAmp SC ion track 1100
  8. Edge M-300, S400
  9. Transport Tracker GD100, GL300W
  10. Sentinel 100, 100P,100B 100S
  11. Controlant CO 10.01 Reusable Supply Chain Logger
  12. DHL Smartsensor
  13. DeltaTrack model31010
  14. 7PSolutions model GD100
  15. 7PSolutions model GL300W
  16. EasyLog EL-USB-1-LCD
  17. Sendum PT300D
- iii. All shipments are subject to the provisions of the general cargo contract and the provisions of the current Civil Aviation Act. Shipper is responsible for ensuring that the shipment complies with these provisions.
- iv. Shipments containing Hazardous Goods, must comply with local regulations as issued by IATA and Aeroméxico Cargo’s Catalog of Acceptance Criteria for Cargo.
- v. Certain regulations issued by local governments may apply. Please make sure your transported goods comply with all local regulations.
- vi. Shipment of any kind of meat, fur, or parts of endangered animals or species is strictly prohibited.
- vii. Any visibly damaged goods will not be accepted.
Acceptance, Documentation and Pickup
- i. Please consider a minimum of six hours prior to ETD if your shipment contains any kind of Hazardous Goods.
- ii. Your cargo is considered as accepted once the air waybill has been issued, provided there are no wrong statements or any goods considered not valid for transportation, and all inspections required by Aeromexico and the local government have been completed.
- iii. Your shipment will be available for pickup 2.5 hours after the actual landing time for the selected flight; except for force majeure events beyond Cargo's control that hinder from meeting this time, e.g., heavy storm at the station, road closures to vehicular traffic, etc.
- iv. Each item of your shipment must be clearly labeled, including name and address of shipper and recipient. A telephone number for shipper with 24-hour availability is required on the air waybill. All shipments must be clearly marked as “PERISHABLE”.
- v. Recycled or repurposed cardboard boxes are not accepted, or printed boxes that do not correspond to the products contained in them (e.g., egg boxes not transporting eggs).
- vi. For MEX import cargo, customs import permit (pedimento) must be submitted; a bill of lading does not replace this requirement.
- vii. Certain flowers, plants, fruits, or vegetables require phytosanitary certificates, ask the customer to consult with the authorities, if your shipment requires the certificate or any other applicable time.
Special Handling
- i. All shipments must be clearly marked as “PERISHABLE”.
- ii. Dry ice, as a refrigerant, may be accepted; however, it is classified by IATA as Hazardous Goods and is subject to additional regulations.
- iii. Shipments must be packaged to ensure safe transportation with ordinary handling care.
- iv. GENERAL PROVISIONS
  1. Leak-proof primary container. If several primary containers are handled, they must be individually wrapped to avoid contact with each other.
  2. Leak-proof secondary container.
  3. Plastic or Styrofoam cooler. No drainage.
  4. Cushioning material.
  5. Absorbent material.
  6. Absorbent material between the primary and secondary container.
v. FRUITS AND VEGETABLES
1. Cardboard, plastic, and/or wooden box ("huacales") according to the contents of the shipment.
2. Fruits and vegetables must be packaged in well ventilated containers, sufficiently resistant to withstand crushing.
3. Wax-coated carton provides properties that the carton itself cannot provide. Wax's resistance to moisture increases carton rigidity.
4. Ropes used to strap a cardboard box can crack the box and are therefore not recommended.
vi. MEAT, FISH, AND SEAFOOD
1. Meat, seafood must be packaged in plastic bags.
2. Refrigerant must be placed in the lower and top part of packaging.
3. Refrigeration agent may be: Wet ice, dry ice, frozen gel, cold accumulators.
4. The correct location of absorbent pads in a box is at the bottom, between the surface and the bottom refrigerant.
5. Select expanded polystyrene (styrofoam) boxes or plastic coolers.
vii. FLOWERS AND PLANTS
1. Corrugated cardboard box, plastic coated cardboard.
2. Optional: In the case of flowers that must be insulated from outside temperatures, use expanded polystyrene (styrofoam).
3. Boxes must have inserts that can support and protect the flower heads, in order to avoid any damage during transportation.
4. Wax-coated or plastic-coated boxes help maintain the high humidity for flowers.
- viii. Shipper is responsible for using adequate packaging for product preservation.
- ix. For more information, please contact your Aeroméxico Cargo sales representative.